Retail- Returns and Exchanges may be made within 30 days of purchase with the original receipt if the item is in resalable condition. Refunds will be given in the same tender as the purchase.
During Readings we realize there may not always be an energetic match between the reader and sitter. If within 5 minutes you feel you are not getting the type of service you were expecting, please stop the reading and let your reader and UC staff member know. The reader may also stop the reading at any time if a connection is not made or sustained. In event this occurs the customer can opt to see another reader if available.
We truly believe there is value in every reading and there is something you need to hear when you come in open to here it, regardless of the reader. It may be difficult to hear things that come up in a reading. Style and the way the information is conveyed are all preferential. After 5 minutes, payment for the service will be required and/or not refunded. Readings in which are stopped by the reader will be pro-rated, refunded, or not charged.
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