CHECKS:

We are happy to accept checks from people we have a current address and phone number on file.

If your check should be returned for insufficient funds, we will no longer be able to accept checks from you, and you will be charged a $10 cancelled check fee for this and any subsequent attempts by the bank to process the check.

RETAIL:

Returns and Exchanges may be made within 30 days of purchase with the original receipt if the item is in resalable condition.  Refunds will be given in the same tender as the purchase.

READINGS

During a readings we realize there may not always be an energetic match between the reader and sitter. If within 5 minutes you feel you are not getting the type of service you were expecting, please stop the reading and let your reader and UC staff member know. The reader may also stop the reading at any time if a connection is not made or sustained. In event this occurs the customer can opt to see another reader if available.

We truly believe there is value in every reading and there is something you need to hear when you come in open to hear it, regardless of the reader. It may be difficult to hear things that come up in a reading. Style and the way the information is conveyed are all preferential. After 5 minutes, payment for the service will be required and/or not refunded. Readings in which are stopped by the reader will be pro-rated, refunded, or not charged.

EVENTS:

We accept all forms of payment to register for our events or you can come in in person and pay with cash or a check. We are unable to save your space for any event until payment has been made in full.

Pre-registration with payment is required. If you decide at the last minute to attend an event, please call ahead to confirm availability.

Refund Policy for Events: Once you have registered for an event that requires prepayment, there are no refunds.

If Uplifting Connections cancels an event, you will be refunded in full on your original form of payment or with an Uplifting Connections gift card.

Inclement weather: We will reschedule any event postponed for inclement weather. If you cannot make the new date, we will make every effort to get you into a different date of the same event.  If you are not able to attend on the dates we have available, you will receive a Uplifting Connections gift card for the full amount (not a refund).

The no refund policy applies to the Psychic Fair and all events that require pre-registration.